1. Acceptance of Terms
By using valleyplumbing.com or requesting services from Valley Plumbing, Heating & Cooling you agree to these Terms of Service.
2. SMS Use Cases & Description
Valley Plumbing, Heating & Cooling uses SMS/text messaging to communicate with customers who have explicitly opted in. SMS use cases include: service inquiry follow-ups, appointment confirmations and reminders, seasonal promotional offers, and customer support responses. Messages are sent only to users who have provided express written consent via our website opt-in form.
3. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out you will receive a single confirmation message and no further SMS messages will be sent. Opting out does not affect your ability to receive services.
4. Customer Support Contact
For SMS help reply HELP to any message or contact us directly: Phone: 801-341-4222 Email: contact via valleyplumbing.com/contact-us/ Address: 5698 Dannon Way Suite 11, West Jordan, UT 84084
5. Message & Data Rate Disclosure
Message and data rates may apply to all SMS communications. Message frequency varies based on your interactions and service needs. Check with your mobile carrier for details on applicable rates.
6. Carrier Liability Disclaimer
Valley Plumbing, Heating & Cooling is solely responsible for the content of SMS messages sent through our platform. Mobile carriers such as AT&T, Verizon, T-Mobile, and others are not liable for delayed or undelivered messages. Carrier is not liable for any delays or failures in the receipt of any messages.
7. Age Restriction
SMS messaging services are intended for users 18 years of age or older. By opting in to receive SMS messages you confirm that you are at least 18 years old.
8. Privacy Policy
Your use of our SMS services is also governed by our Privacy Policy, available at valleyplumbing.com/privacy-policy/. Our Privacy Policy describes how we collect, use, and protect your personal information including mobile phone numbers.
9. Services & Payment
All services are subject to a free on-site estimate prior to work being performed. Payment is due upon completion unless prior arrangements are made. We accept cash, check, and major credit cards.
10. Limitation of Liability
Valley Plumbing, Heating & Cooling shall not be liable for any indirect, incidental, or consequential damages arising from use of our services or website. Total liability shall not exceed the amount paid for the specific service in question.
11. Governing Law
These Terms are governed by the laws of the State of Utah. Disputes shall be resolved in the courts of Salt Lake County, Utah.
