1. Information We Collect
Valley Plumbing, Heating & Cooling collects the following personal information when you use our website or request services: full name, phone number, email address, physical address, and service request details. We also automatically collect technical data including IP address, browser type, and pages visited for analytics purposes.
2. How We Use Your Data
We use collected information to schedule and perform services, send appointment confirmations, follow up on service inquiries, send promotional offers, and respond to customer support requests. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. SMS Opt-In & Mobile Communications
By providing your phone number and checking the SMS consent checkbox on our website forms, you expressly consent to receive SMS/text messages from Valley Plumbing, Heating & Cooling. SMS opt-in consent and phone numbers will not be shared with third parties or affiliates for marketing purposes. Message types include service updates, appointment follow-ups, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance or contact us at 801-341-4222.
4. Cookie & Tracking Practices
Our website uses cookies and tracking technologies including Google Analytics and Meta Pixel to analyze traffic and improve user experience. You may disable cookies in your browser settings, though some site features may not function properly. By using our website you consent to our use of cookies as described in this policy.
5. Data Security & Handling
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment information is processed through secure third-party processors. No method of internet transmission is 100% secure and we cannot guarantee absolute security.
6. User Rights
You have the right to request access to, correction of, or deletion of your personal information. You may opt out of SMS communications at any time by replying STOP. To exercise any of these rights contact us at 801-341-4222 or valleyplumbing.com/contact-us/.
7. Mobile Information Sharing Statement
We do not sell, rent, trade, or share mobile phone numbers or SMS consent data with third parties or affiliates for their own marketing purposes under any circumstances.
8. Contact Us
Valley Plumbing, Heating & Cooling 5698 Dannon Way Suite 11, West Jordan, UT 84084 Phone: 801-341-4222 Website: valleyplumbing.com
